diverse group of individuals smiling arms crossed

About INTNT.AI

At INTNT we harness the power of Artificial and Human intelligence.

We take a hybrid approach to AI, using research from the fields of linguistics and emotions to augment the power of machine-learning.

Why Us?

Our INTNT.ENGINE has been successfully battle-tested in multicultural Singapore and beyond. We quashed ‘missed intents’ by as much as 85% and increased chatbot satisfaction by a factor of 4; in an environment where people are known for using inconsistent grammar and vocabulary.   

Most importantly, we’ve developed our solutions in conjunction with clients focusing on results, to improve workflow experience, increase team productivity, and deliver chatbot ROI.

Brand Purpose and Vision

We’re pushing the boundaries of automated ai-driven intent discovery to create machines that do what businesses want them to do.  Doing this will liberate humans to pursue better and more creative endeavors for their customers and partners.

Get in touch to learn more

Meet our team

Manuel Ho

Founder and CEO

Manuel Ho

Manuel’s career spans over 20 years and across 3 continents. He has extensive experience leveraging analytics to deliver tangible outcomes. Previous roles include Head of Customer Marketing at the Royal Bank of Scotland Group, Strategy Director at Wolff Olins, and CXO at various start-ups in the UK and Asia. He won the UKTI/DBA Award, co- wrote investment papers with Goldman Sachs and has been quoted by Reuters, Bloomberg and the FT. He holds a MBA from the Kellogg School of Management (Northwestern University).

Wade Chia

Chief Technology Officer

Wade Chia

Wade is a seasoned technologist and transformative technical leader with over 2 decades of experience building and architecting software systems for startups and large enterprises. Domain experience includes Telecommunications, FinTech, E-Commerce, Workforce Management and Automotive Marketplaces. Wade was previously the co-founder and CTO for TradeRev, a groundbreaking digital marketplace for the automotive space (acquired by KAR Global Inc.) His specific areas of expertise include SaaS, SAFe Agile, IaC, IoT, real time systems, distributed systems and mobile app development. Wade is also a named inventor in multiple patents worldwide.

Jude Tan

Chief Commercial Officer

Jude Tan

Jude’s career spans over three decades in the fields of telecommunications and IT solutioning. His previous roles include Head of Enterprise Mobile and General Manager of StarHub’s Enterprise and Prosumer Sales segments. Jude also managed various alliances and partnerships with carriers, integrators and equipment/software vendors. Outside of work, Jude is passionate about community service, serving as a District Councillor with the Southwest Community Development Council. He also holds various grassroots appointments with the Singapore People’s Association. Jude holds an Honours Degree in Business Administration from the National University of Singapore.

Ian Tomlin

UK/EMEA Managing Director

Ian Tomlin

Ian Tomlin is Managing Director of the UK, Europe, Africa and Middle East operations of INTNT.AI.  A seasoned business leader and strategist, he has founded and led a series of technology and consulting businesses in the European theatre including NDMC Ltd, Encanvas Ltd, and Newton Day Ltd.  He is also a director of USTECH SOLUTIONS LTD and serves as an advisor to the executive teams of WORKSPEND, INC., SIMPLIFY WORKFORCE, INC., Cavalier Workforce, Inc. and Talent4Health, Inc.  Since 2004, he has written a series of Business Books published by Business Books 2000 including Agilization (2004), Cloud Coffee House (2006), and Social Operating Systems (2009).  

Dr. Yang Yinping

Advisor

Dr. Yang is the co-inventor of Crystalace and Crystalfeel – the core emotion analytics algorithm that sits at the heart of INTNT’s suite of tools. She advises the team on all matters related to the use of emotion analysis technologies. Dr. Yang is currently Senior Scientist at A*STAR’s Institute of High Performance Computing. Her work in combining emotion understanding, social & digital media analysis and AI technologies earns her recognition in local research circles, as well as from industry. Yinping’s award-winning research in automated negotiations has also led to the commercial development of enterprise chatbots. She holds a PhD in Information Systems from the National University of Singapore

Xuyuan Kee

Data Scientist and Developer

Xuyuan Kee

Xu Yuan is the data scientist responsible for designing and implementing models. Previously an analyst at UOB, he is experienced in filtering noise to get to the core issues. Xu Yuan is a graduate of NUS and holds a Master of IT in Business Analytics from the Singapore Management University (SMU).

KC Lai

Board Director

KC Lai

With more than 25 years of experience in both Telco and IT sectors, KC Lai has held several executive management positions in organisations across the Asia Pacific region. He is the co-founder of MyRepublic. Under Mr Lai’s leadership, MyRepublic has grown to become one of the leading fibre broadband providers within the APAC region. Prior to MyRepublic, KC Lai was the Chief Commercial Officer of Mfone in Cambodia where he was directly responsible for their turnaround success. Mr Lai was the Senior Vice President of the Consumer Group at Starhub from 1999 to 2008 and spearheaded investment and M&A activities for the STT Group in the APAC & MEA regions over the next 2 years.

Sid Vasili

Board member, investor and Chairman of INTNT.AI Ltd

Sid Vasili

Sid is a recognised international thought leader and founder of several new breeds of FinTech companies. Sid is an Advisor and Investor in several businesses, and he has changed the way companies and people think operationally by streamlining workflows, procurement and optimising finance. His experience and reputation for plain speaking and delivering excellence have resulted in Sid being recognised internationally as a Thought Leader and Changemaker. He is a regular Chairperson and Speaker at several global Finance and Shared Services conferences. Sid’s interests include technology, lifestyle, timepieces and humanities.

Michael Hyltoft

Board member and investor

Michael Hyltoft

Michael serves on the board of INTNT.AI and is a major contributor to the UK and International expansion of the brand.  An accomplished Supply Chain Finance Director and Advisor, Michael has over fifteen years of experience in finance, shared services, technology and outsourcing. With his record of successfully implementing SCF programs, he is well versed in all aspects of designing and implementing SCF from end to end. Recognised as one of the top thought leaders in the market, Michael is regularly invited to speak at international conferences. He possesses a Master’s degree in Information Technology and Economic Control.  Michael has consulted for many multinational clients, such as Qinetiq, Heineken and Kingfisher, and he structured finance for Nestlé’s global supply chain.

Like to join our team?  We’re hiring.