The latest insights

At INTNT, we harness the power of Artificial and Human intelligence. We take a hybrid approach to AI, using research from the fields of linguistics and emotions to augment the power of machine learning.


Fact File


The facts evidence that consumers are enthusiastic to resolve their questions by using online chatbots. Unfortunately, the effectiveness of chatbots today is generally woeful. Not only does this reduce the commercial viability of chatbots (as an alternative to human call center agents), it means that brand credentials are being tarnished by suboptimal technology solutions.

Businesses today have the opportunity to transform their online presence and offer 24/7 support to customers via all form-factor smart devices by transforming their chatbot army into an effective vehicle for above and beyond customer experience.

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