AI Bots are your secret power to unlock deal conversion
By ian tomlin | Oct 02, 2021
Promotional deals are the lifeblood of e-commerce. Monthly or even daily discounts, vouchers and promos are standard. It’s a fun and ever-changing space. But Customers know that this space is also wrought with hidden terms and conditions. So, they want to find out more. And, if you have a chatbot in place, they will most often turn to your bot to answer their questions.
Are chatbots the future of corporate training?
By jake ellis | Dec 17, 2021
Learning and development are an often overlooked part of business. It is important that corporate leaders have an accurate grasp of available training courses, but so often learning resource management can be seen as an inconvenience. No manager wishes to add the task of helping employees navigate through a wide portfolio of training resources and activities to their already expansive to-do list
Bots are great - but only if they understand you
By Jude Tan | Dec 22, 2022
Chatbots have come a long way in delivering value to organizations. However, at the end of the day, bots still need to understand how humans communicate, and to be able to discern the intent-object within a statement, to be truly effective, as was the case in a recent NTU study on Counselling Chatbots.