Why are open text chatbots so unreliable?

Open text (or what we might call AI) chatbots have not had a good rep in real life use cases. Learn more about why open text bots fail, and the challenges behind such bots. At INTNT, we specialize in training such bots to produce ground-breaking levels of accuracy that result in true AI bots.

Top 5 Chatbot Trends in 2022

Most internet users have encountered a chatbot at some point in their lives. How can any of us forget the frustration of “sorry I don’t understand” prompts? Indeed, chatbots are far from a new kid on the block and are still evolving, and yet to realize their full potential.

Are chatbots the future of corporate training?

Learning and development are an often overlooked part of business. It is important that corporate leaders have an accurate grasp of available training courses, but so often learning resource management can be seen as an inconvenience. No manager wishes to add the task of helping employees navigate through a wide portfolio of training resources and activities to their already expansive to-do list

AI Bots are your secret power to unlock deal conversion

Promotional deals are the lifeblood of e-commerce. Monthly or even daily discounts, vouchers and promos are standard. It’s a fun and ever-changing space. But Customers know that this space is also wrought with hidden terms and conditions. So, they want to find out more. And, if you have a chatbot in place, they will most often turn to your bot to answer their questions.

This Chatbot increased customer engagement by 50%

INTNT.AI does smart bots. And when they are not smart, we train them to become smart. At the heart of what we do is a hybrid approach to understanding and recognising true user intent.

Why do your chat and voice bots need to understand intent?

Customer Service Experience is the most frequently targeted area for digital transformations in the corporate world today. This is understandable. In a world that has come closer thanks to mobile telecommunications and the always-on web, buyers want to serve themselves with products, services and knowledge at any time of day. To achieve that level of service delivery capacity, firms are turning to bots.

Why bots make poor customer service agents

Customer Service Experience is the most frequently targeted area for digital transformations in the corporate world today. This is understandable. In a world that has come closer thanks to mobile telecommunications and the always-on web, buyers want to serve themselves with products, services and knowledge at any time of day. To achieve that level of service delivery capacity, firms are turning to bots.