Press Release: Activating the Voice of the Customer in the Digital Age

Leveraging best-in-class AI technologies, A*STAR spinoff INTNT.AI has remarkably boosted chatbot customer satisfaction by three times for financial services companies. Manuel Ho, CEO of INTNT.AI explains why he’s so passionate about a customer experience future powered by understanding buyer intent.

Press Release: Startup AI tech company sets out to transform chat and voicebot customer satisfaction

In an era of digital and an always mobile, always online audience, the ‘idea’ of chat and voice bots as a vehicle to supporting customer and prospect enquiries appeals to businesspeople. Done well, bots offer ANOTHER WAY of helping audiences to serve themselves with the answers they are looking for. It means any business can economically offer 24 hours a day, seven days a week provision to answer support requests, raise interest in new products, and convert new business opportunities.