Reliable Solutions Powered By Artificial Intelligence.
Chat and voice bots can add tremendous value to any business. However, it’s only possible with the right training.
*All figures quoted in this article have been sourced from 2021 case stories in the financial service sector.
Reduce call transfers
With INTNT-ENGINE training, expect to see a dramatic cut in call deflections. Case studies show using AI powered analytics from INTNT, businesses can reduce call transfers from bots by as much as 70%*.
Elevate brand experience
Your customers deserve the best quality service and have their needs met, every time. Our software helps increase customer satisfaction by up to three-times compared to levels achieved using manually trained bots*.
Our AI training helps bots understand what your customers want through linguistic and contextual cues, so they can reliably guide them towards the desired outcome, wherever they are in their customer journey.
Save on manual training time & costs
Our training is a more economical solution compared to training bots manually, saving your agents’ time and providing even more reliable outcomes.
Grow sales lead volumes
Ads are an expensive way to source a sales lead. It makes sense to focus on harnessing inbound opportunities and to focus on your existing customers. With INTNT-ENGINE™ you can avoid missed intents by as much as 85%* and grow your sales lead volumes from inbound enquiries.