We train chat and voice bots to know what your customers want

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Create 24/7 customer service that delivers outstanding results

Our platform predicts user intentions by  systematically analysing conversations and predictably interpreting not just what enquirers say, but why they say it.

‘With INTNT-ENGINE, user engagement levels shot up by 55%.’ Sharon Lee, GM, Ichibankuji Singapore.

‘INTNT-ENGINE has turned our bot around. Our escalation to live-chat has dropped from 21% to 6% while customer satisfaction has increased from 1 to 4 out of 5 star.’ Andy Leong, Senior Product Manager, FWD Insurance.

Cut call transfers

%

of calls deflected

How?

Boost experiences

%

cut in missed intents

How?

Grow sales results

%

growth in outcomes

How?

Figures based on actual case stories in the insurance sector reported in 2020/21 compared to manually trained robots

Why chatbots make poor customers service agents

Our INTNT-ENGINE picks up conversational tells to interpret the enquirer need. It brings empathy and intelligence to bot dialogue.

Resulting in a customer experience that you’ll want to deliver to all of your customers 24/7.  In just 6-weeks we can train your bots to deliver a brand experience to be proud of.

With INTNT-ENGINE you can:

  • Improve customer experience
  • Bring 24/7 service to your enterprise
  • Cut bot training overheads by 95%
  • Make sales leads from inbound chat

High Performing Chat and Voice Bots for Insurance Companies

While our INTNT-ENGINE serves the need of any enterprise, our biggest customer audience today comes in the form of large insurance companies that want to cut deflected calls, boost customer experience, and grow sales results.

Reasons to Use INTNT-ENGINE

Boost Conversion Rate

Bots trained by our software offer a smooth, personalized assistance throughout the customer journey, from acquiring leads to increasing conversions.

24/7 Automated Support

INTNT trains bots to better understand customers’ requests and are always there to provide instant support, solving problems reliably and efficiently.

Lower Bot Training Costs

Our automated AI training lets you cut chatbot training overheads by 95%, allowing your team to focus on more productive tasks.

Grow Sales Leads

Turn your bot into a powerful lead generating engine. We boost sales leads by over 80% by training bots to help meet your customers’ needs.

Interested to see how we train chatbots?

Read our latest articles

Find out more about how we train your bot

Training chatbots

Training voice bots

Some of our Clients

johnson & johnson logo
Ichibankuji logo
Income logo
FWD logo
mondelez logo

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