We train chat and voice bots to know what your customers want
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Create 24/7 customer service that delivers outstanding results
Our platform predicts user intentions by systematically analysing conversations and predictably interpreting not just what enquirers say, but why they say it.
‘With INTNT-ENGINE, user engagement levels shot up by 55%.’ Sharon Lee, GM, Ichibankuji Singapore.
‘INTNT-ENGINE has turned our bot around. Our escalation to live-chat has dropped from 21% to 6% while customer satisfaction has increased from 1 to 4 out of 5 star.’ Andy Leong, Senior Product Manager, FWD Insurance.
Cut call transfers
of calls deflected
cut in missed intents
Grow sales results
growth in outcomes
Figures based on actual case stories in the insurance sector reported in 2020/21 compared to manually trained robots
Our INTNT-ENGINE picks up conversational tells to interpret the enquirer need. It brings empathy and intelligence to bot dialogue.
Resulting in a customer experience that you’ll want to deliver to all of your customers 24/7. In just 6-weeks we can train your bots to deliver a brand experience to be proud of.
With INTNT-ENGINE you can:
- Improve customer experience
- Bring 24/7 service to your enterprise
- Cut bot training overheads by 95%
- Make sales leads from inbound chat
High Performing Chat and Voice Bots for Insurance Companies
While our INTNT-ENGINE serves the need of any enterprise, our biggest customer audience today comes in the form of large insurance companies that want to cut deflected calls, boost customer experience, and grow sales results.
Reasons to Use INTNT-ENGINE
Boost Conversion Rate
Bots trained by our software offer a smooth, personalized assistance throughout the customer journey, from acquiring leads to increasing conversions.
24/7 Automated Support
INTNT trains bots to better understand customers’ requests and are always there to provide instant support, solving problems reliably and efficiently.
Lower Bot Training Costs
Our automated AI training lets you cut chatbot training overheads by 95%, allowing your team to focus on more productive tasks.
Grow Sales Leads
Turn your bot into a powerful lead generating engine. We boost sales leads by over 80% by training bots to help meet your customers’ needs.
Interested to see how we train chatbots?
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